"I have been extremely impressed with the service provided by this agency. They are consistently efficient, professional, and responsive to our needs, often going above and beyond to ensure we are fully supported. Their staff are reliable, well-presented, and always meet the standards required within a nursing home setting. What stands out most is their dependability — they have never let us down and always fulfil all requirements, even at short notice. Their communication is excellent, and we always feel confident that they will deliver exactly what we need. I would highly recommend this agency to any care or nursing home looking for a trustworthy and efficient staffing provider."

Andy Duckworth

Conifers Care Home

"Excellent service from start to finish. The office team is easy to deal with, and the care provided is of a very high standard. Reliable, friendly, and professional. I would not hesitate to recommend Velcare to anyone needing home care."

Karen Burns

Matron, Conifers Care Home

"Velcare Agency has been working with me at Conifers Nursing Home for two years now. They are incredibly reliable, affordable, and always go the extra mile to ensure staff are in the home when needed. I work closely with the office when dealing with the time sheets and invoicing and they always ensure an easy process, I have been particularly grateful for the ongoing support provided by the office staff throughout the last couple of years, due to their hands on approach to rectify any problems with invoicing, time sheets and staff that has arisen. I couldn’t be happier with working with Velcare; I highly recommend them to anyone looking for a health and social care agency."

Victoria Buckley

Accounts Manager, Conifers Care Home